How to cancel Tidal

Before you cancel

• There's no fixed contract, so you can cancel anytime. Your access simply runs to the end of the period you've paid for.
• Expect to be offered a retention discount or loyalty deal to make you stay. If you're sure you want to cancel, stand your ground.
• There may be a notice period, so you can be billed for a short while after you ask to leave. Cancel as early as you can.
• If you subscribed through Apple, Google or another provider, you must cancel with them, not Tidal directly.
• Get a confirmation (on-screen or by email) and keep it as proof of the date you cancelled.

How to cancel Tidal, step by step

1. Go to account.tidal.com and sign in.
2. Open the 'Subscription' section of your account.
3. Select the option to cancel your subscription or trial and confirm.
4. Your account stays active until the end of the current paid period, then reverts to the free tier.

Ways to cancel

Online

account.tidal.com

By email

[email protected]

Notice, fees & cooling-off

Notice period

Cancel any time (24h+ before a trial ends); access continues to end of current billing cycle.

Early-exit charge

None; no refund for unused time if you forget to cancel before renewal (US). Some non-US regions may qualify per Tidal's refund policy. Offline downloads stop working once the plan lapses.