How to cancel The Times (UK)

Before you cancel

• You may be in a minimum contract, so leaving early can trigger an early-exit charge. Ask for the exact figure before you agree to anything.
• Expect to be offered a retention discount or loyalty deal to make you stay. If you're sure you want to cancel, stand your ground.
• There may be a notice period, so you can be billed for a short while after you ask to leave. Cancel as early as you can.
• If you subscribed through Apple, Google or another provider, you must cancel with them, not The Times (UK) directly.
• Get a confirmation (on-screen or by email) and keep it as proof of the date you cancelled.

How to cancel The Times (UK), step by step

1. Go to the Times Help centre and open 'How do I cancel my subscription?'.
2. Cancellation is handled by an adviser: use live chat or call, The Times does not accept cancellations by email.
3. Call 0800 018 5177 from the UK (1800 949 687 from Ireland, 0044 207 711 1527 from the rest of the world).
4. Give notice at least 6 business days before your next payment date to avoid being charged for the next period.
5. Expect a retention offer, then get a cancellation reference or confirmation email.

Ways to cancel

By phone

0800 018 5177

Online

thetimes.com

By email

[email protected]

Notice, fees & cooling-off

Notice period

After the minimum term, you must call at least 2 days before your next billing date. The £1/month 3-month intro renews at the full rate - cancel well before it ends.

Early-exit charge

None; no refund if cancelling after 14 days. No pause feature (ask about temporary suspension).