How to cancel The Telegraph

Before you cancel

• You may be in a minimum contract, so leaving early can trigger an early-exit charge. Ask for the exact figure before you agree to anything.
• Expect to be offered a retention discount or loyalty deal to make you stay. If you're sure you want to cancel, stand your ground.
• There may be a notice period, so you can be billed for a short while after you ask to leave. Cancel as early as you can.
• If you subscribed through Apple, Google or another provider, you must cancel with them, not The Telegraph directly.
• Get a confirmation (on-screen or by email) and keep it as proof of the date you cancelled.

How to cancel The Telegraph, step by step

1. Log in at telegraph.co.uk and open 'My Account'.
2. Go to your subscription details and look for the option to manage or cancel.
3. If you can't complete it there, contact the Subscriptions team using the Telegraph online contact form.
4. Or call the Subscriptions team on 0800 33 20 20 to cancel.
5. For Direct Debit plans, give notice at least 28 days before the end of your current period.
6. Ask for confirmation of your cancellation.

Ways to cancel

By phone

03301 735 542

Online

telegraph.co.uk

By post

Subscriptions Team, Telegraph Media Group, FREEPOST LON 29565, Chatham, ME4 4ZG, UK

Notice, fees & cooling-off

Notice period

Cancel online or by phone. A minimum subscription period of six months usually applies after the first 14 days.

Early-exit charge

None; full refund only within the first 14 days. After that no refund, and the 6-month minimum term applies so you pay through it.

Cooling-off

14 days from sign-up - cancel within this window for a refund.