Cancellation guide

How to cancel Substack

A clear, step-by-step guide to cancelling your Substack News & Media, plus the things worth checking before you leave.

Before you cancel

  • There's no fixed contract, so you can cancel anytime. Your access simply runs to the end of the period you've paid for.
  • Expect to be offered a retention discount or loyalty deal to make you stay. If you're sure you want to cancel, stand your ground.
  • There may be a notice period, so you can be billed for a short while after you ask to leave. Cancel as early as you can.
  • If you subscribed through Apple, Google or another provider, you must cancel with them, not Substack directly.
  • Get a confirmation (on-screen or by email) and keep it as proof of the date you cancelled.

How to cancel Substack, step by step

  1. Sign in and go to your subscriptions at substack.com/settings/subscriptions.
  2. Select the paid publication you want to cancel.
  3. Scroll to the 'Account Actions' section and click 'To cancel your paid subscription, click here'.
  4. On the next page, select 'Cancel Subscription' (or 'Pause Subscription' and pick a number of months for a break).
  5. You keep paid benefits until the end of the paid period, then become a free subscriber.

Ways to cancel

Online
substack.com

Notice, fees & cooling-off

Notice period
Cancel any time; paid benefits continue to end of paid period, then you drop to free subscriber. (7-day trial ends immediately on cancel.)
Early-exit charge
None. Substack auto-issues a refund only if requested within 7 days of payment (and no perk claimed) or if the publication is dormant; otherwise refunds are the individual writer's discretion (they're the merchant of record, not Substack).

5 Jul 2026