Cancellation guide

How to cancel Strava

A clear, step-by-step guide to cancelling your Strava Gym & Fitness, plus the things worth checking before you leave.

Before you cancel

  • There's no fixed contract, so you can cancel anytime. Your access simply runs to the end of the period you've paid for.
  • Expect to be offered a retention discount or loyalty deal to make you stay. If you're sure you want to cancel, stand your ground.
  • There may be a notice period, so you can be billed for a short while after you ask to leave. Cancel as early as you can.
  • If you subscribed through Apple, Google or another provider, you must cancel with them, not Strava directly.
  • Always get your cancellation confirmed in writing and keep it.

How to cancel Strava, step by step

  1. Cancel on the same platform you subscribed on.
  2. Website: log in, click your profile picture (top right), then Settings > My Account > 'Cancel subscription'.
  3. In-app (iPhone/Android): You tab > gear icon (Settings) > 'Your Strava Subscription' > 'Manage Your Subscription'.
  4. Cancel at least 24 hours before your renewal date to avoid auto-renewal.
  5. You keep subscription features until the end of the current term; your activities and data are not deleted.

Ways to cancel

Online
strava.com

Notice, fees & cooling-off

Notice period
Cancel at least 24 hours before renewal (esp. to stop a free-trial charge); access continues to the expiration date shown.
Early-exit charge
None. Full refund only within 14 days of purchase per Strava's terms; otherwise non-refundable. Uploaded activities are kept when you revert to free.

5 Jul 2026