How to cancel Notion

Before you cancel

• There's no fixed contract, so you can cancel anytime. Your access simply runs to the end of the period you've paid for.
• Expect to be offered a retention discount or loyalty deal to make you stay. If you're sure you want to cancel, stand your ground.
• There may be a notice period, so you can be billed for a short while after you ask to leave. Cancel as early as you can.
• If you subscribed through Apple, Google or another provider, you must cancel with them, not Notion directly.
• Get a confirmation (on-screen or by email) and keep it as proof of the date you cancelled.

How to cancel Notion, step by step

1. On the Notion desktop app or website, click 'Settings' in the left sidebar.
2. Select 'Billing', then click 'Change plan'.
3. Select the Free plan and click 'Continue'.
4. Give feedback if prompted, then click 'Downgrade' to confirm.
5. Your account downgrades at the end of the current billing cycle, and you keep paid features until then.

Ways to cancel

Online

notion.com

By email

[email protected]

Notice, fees & cooling-off

Notice period

Cancel/downgrade any time; paid features stay until end of billing cycle, then account moves to Free.

Early-exit charge

None. Full (non-prorated) refund only if you downgrade within 3 days of monthly sign-up or 30 days of annual sign-up; otherwise non-refundable. Accidentally-added members refundable within 3 days of invoice.