How to cancel Evernote

Before you cancel

• There's no fixed contract, so you can cancel anytime. Your access simply runs to the end of the period you've paid for.
• Expect to be offered a retention discount or loyalty deal to make you stay. If you're sure you want to cancel, stand your ground.
• Cancel before your next renewal date to avoid being charged for another period.
• If you subscribed through Apple, Google or another provider, you must cancel with them, not Evernote directly.
• Get a confirmation (on-screen or by email) and keep it as proof of the date you cancelled.

How to cancel Evernote, step by step

1. Sign in to Evernote on the web and open your Account Settings, then select 'Billing' from the left-hand menu.
2. At the bottom of the Billing page, select 'Cancel subscription'.
3. Scroll to the bottom and click 'Continue to cancel'.
4. Provide a reason when prompted, then click 'Cancel subscription' to confirm.
5. You'll get an email confirmation; in Billing History a 'Restore' button means it's cancelled and won't renew.

Ways to cancel

Online

help.evernote.com

Notice, fees & cooling-off

Early-exit charge

None; refund if requested within 20 days (monthly) or 60 days (annual) of payment